Privacy Policy

Thanks for using this website. I value your trust and privacy, and this policy aims to explain how I collect, use, and protect your personal information.

1. Information We Collect

We may collect personal information, such as your name, contact details, and session notes, to provide you with counselling services. We only collect data that is necessary for the purpose of our counselling relationship.

2. How We Use Your Information

We use your information solely for the following purposes:

  • To schedule and manage counselling sessions.
  • To communicate with you about appointments and important updates.
  • To maintain session records for your care and our professional standards.
  • To ensure the safety and well-being of our clients.

3. Information Sharing

Your personal information is kept strictly confidential. We will not disclose it to third parties unless:

  • You give us explicit consent to share your information.
  • We are legally required to do so.
  • There is a risk of harm to yourself or others, and we are obliged to ensure safety.

4. Data Security

We take data security seriously. We use secure systems and practices to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

5. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you.
  • Correct any inaccuracies in your information.
  • Withdraw your consent for us to process your data, where applicable.
  • Request the deletion of your data, subject to legal obligations.

7. Cookies and Tracking

We use cookies on our website to improve your browsing experience. You can manage cookie preferences through your browser settings.

8. Contact Us

If you have any questions, concerns, or requests regarding your personal information or this privacy policy, please contact us at susanna@wellmindwellbeing.co.uk.

9. Updates to Privacy Policy

We may update this policy from time to time. Any changes will be posted on our website, and the revised policy will apply to information collected after the date of the update.

By using our counselling services, you agree to the terms outlined in this privacy policy. We are committed to safeguarding your privacy and providing you with the best possible counselling experience.

Last Updated: 17/9/2023

Susanna Wain, The Wellbeing Therapist, 4 Boldventure, Yealmpton, Devon, PL8 2LX susanna@wellmindwellbeing.co.uk, 07715 206527